CHARTER POLICES, RULES & REGULATIONS
PLEASE READ THIS CAREFULLY!!!
Dear Valued Charter Customer:
To confirm your trip, you must verify the charter information and immediately return a signed copy with the required deposit as listed on the attached contract. Please be aware of the special policies regarding deposits cancellations, changes, and damages.
DEPOSITS: A deposit of $100.00 per coach is required to hold your reservations for all day trips (no- exceptions) a deposit of $200.00 is required for all overnight or extended day trips. Refunds on deposits are NON-REFUNDABLE. (NO EXCEPTIONS!!!)
PAYMENTS: Payments/Deposits can be made by personal check only if approved by management and only for if made (30) days or more prior to date of scheduled departure, all other payments MUST be made by certified or cashiers checks, money order(s) or official company/business checks. Please indicate on your mode of payment where possible the date of your trip and your confirmation number where applicable or if assigned one to insure proper credit. Final payment for your trip must be made no less than (14) days prior to the date of departure unless otherwise approved. Cash payments are accepted with suitable arrangements and a receipt will be issued along with a copy of your agreement. Cash payments made on the day of your trip MUST BE APPROVED BY MANAGEMENT NO EXCEPTIONS!!! WE DO NOT ACCEPT CREDIT CARDS AT THIS TIME! DON'T ASK!
CANCELLATIONS: The “Chartering party/Group leader” must notify Howard Motorbus 30 days or more prior to scheduled trip/departure in order to receive a FULL refund for credit towards their next trip if applicable. Cancellations within the 30 day grace period are refunded less the required deposit.
CHANGES: Please notify Howard Motorbus of ANY changes in itinerary PRIOR to the date of your scheduled trip, it is suggested that changes be made to any trip, itinerary or destination(s) be made within 72 hours of your scheduled trip, additional charges may/will apply. Howard Motorbus drivers/contractors will only take passengers to destinations indicated on the contract unless notified in advance.
FORCE MAJEURE: Neither party shall be liable or delay in performing obligations set forth in this agreement and neither party shall be deemed in breach of its obligation(s), such failure(s) or delay(s) due to natural disasters, government authority, strikes, labor disputes, restrictions in travel, inclement weather, security requirements (federal or other), acts of war or terrorism, acts of “God”, the issuance of a Homeland Security Advisory System notice of a Severe or Code Red terrorist threat that results in the closure of attractions or cancellation of scheduled events due to such, or any other matter in which neither party has NO control, including disturbances in the ability to provide transportation, law regulation(s) or ordinance(s), or any cause beyond the reasonable control of Howard Motorbus or chartering party. Howard Motorbus Industries, LLC AGREES to provide transportation in CLEAN, SMOKE FREE, COMFORTABLE EQUIPMENT either it’s own or sub-contracted to it’s customers as indicated in it’s advertising and as governed by the local Public Service Commission.
LIMITS OF LIABILITY: Neither party shall be liable in ANY event or for ANY reason, including breach of this agreement or contract(s), either directly or indirectly to the other party or any third party for any special, indirect, incidental, punitive, exemplary or consequential damages or loss of profits arising out of this agreement, even if such damages were foreseeable or either Party has been advised of the possibility of such damages.
ENTIRE AGREEMENT: This agreement constitutes the entire agreement between the parties and supersedes any and all other agreements, either oral, written with respect to the subject matter here of.
NO ASSIGNMENT: The “Chartering Party or Group(s)” may not assign this agreement or any of their respective rights, interests, duties or obligations hereunder without the prior written consent of the party or parties involved. “The Company” may assign this agreement and any of its rights, interests, duties or obligations hereunder without the prior written consent of the “Chartering Party or Group”. MEANING, At times we overbook, it's commonplace in this industry, even the bigger companies do (Dillon's, Eyre, Woodlawn, Hunt Valley, Gunthers etc)... We do A LOT of sub contract work for companies such as Hunt Valley and Gunthers, if we are in a position where we have to sub contract or "farm out" your bus to another company we will (A) inform you in advance (unlike some/MOST companies) therefore you will not be surprised come the day of your trip (B) we guarantee similar/like or BETTER services at the same rate (we won't book it, farm it out and take a cut) and finally (C) we work with independants who are sharp thinkers and good operators like us, companies such as Corporate Executive Coach of Baltimore, Coastal Tourways of Hanover and Grace Transportation out of the DC area. WE DO NOT DEAL WITH JUNK MERCHANTS (you know who you are)...
